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My company - Harris Plus Health was set up in 2017. I wanted to make counselling and well-being services more available. So I looked at what I saw as the three main obstacles. 1) The belief that it was complicated or hard to access, 2) That it is expensive, 3) That it was difficult to keep appointments So I developed an ethos of: Reducing my costs and passing savings directly to people I am working with; flexible out of hours appointments and distance counselling using video counselling; and using a practical and straight forward model of counselling.